Collections Agent

About us – we are a challenger bank in Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers’ needs. Our successful business model and customer-focus approach allowed us to be one of the most profitable and efficient banks in the region. We currently serve customers in Romania, Germany, Bulgaria & Lithuania.

We have now expanded our global footprint in Greece with thousands of merchants and consumers. Do you want to play a key role in our unique success story?

If yes, we are looking for a Collections Agent to join our Team in Greece!

What you get to do in this role:

• Participate to the implementation of the main collection processes and ensure correct execution, including, but not limited to Collection calls and written communication with the customers
• Participate in the design and implementation of the quality control processes and ensure correct execution of these processes

What we are looking for:

• Bachelor’s degree in Business Administration or a related quantitative field
• No previous collection experience is required.
• Excellent written and verbal English communication skills
• Microsoft Office proficiency
• Able and willing to grow and adapt
• Persuading and influencing others
• Action and results oriented
• Analytical thinking

In Return, We Will Give You

• Opportunity to be a part of growing organization where you can see the difference you made!
• Competitive Salary
• A friendly environment & team of passionate multinational professionals. Don’t be surprised if you talk to 16+ nationalities @ TBI Bank!

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Only shortlisted candidates will be contacted for interview.

Your candidacy shall be treated confidentially in accordance with the GDPR. Only shortlisted candidates will be contacted for interview.